What we do

Reporting

We produce various reports about the aged care system to ensure our findings and operations are transparent. These include reports on how reforms responding to the Aged Royal Commission are progressing, and reports on the results of our investigations.

Royal Commission progress reports

Under the Inspector-General of Aged Care Act 2023, we must prepare 2 progress reports, which must:

The Australian Government has tabled the 2024 report in Parliament.

We will provide the 2025 report to the Minister by 1 June 2025, and table it in Parliament within 15 sitting days.

We will then produce a 5-year and 10-year evaluation of the effectiveness of Royal Commission reforms in 2026 and 2031. 

The frequency of these reports may change over time and cease once all recommendations have been completed.

2024 progress report

The 2024 progress report builds on the 2023 progress report prepared by the Interim Inspector-General.

Consultation

To inform the 2024 progress report, we consulted widely. We spoke to key stakeholders in the aged care system, including consumer and provider representatives. 

We also spoke to people with lived experience of aged care, and with a range of providers. 

We sought information from relevant government agencies and met with their subject-matter experts and senior officers. 

We also invited submissions from:

  • people currently using or wanting to access aged care, their families, friends, carers, and advocates
  • care providers 
  • consumer groups
  • peak bodies
  • academics
  • unions and workforce representatives
  • government agencies
  • education providers
  • anyone else with an interest in the aged care system.

Review reports

We publish review reports following an investigation into a systemic issue. They present:

  • the key findings of the review
  • a summary of the evidence on which those findings are based
  • recommendations, which the head of the reviewed government body must formally respond to. 

These reports and responses are published on our website and tabled in Parliament.

Special reports

We produce reports on other topics, such as:

  • the performance of other Australian Government and Australian Government-funded bodies
  • the health of aged care data
  • other matters relating to the aged care system.

Corporate reports

Corporate reports include our annual reports and corporate plans.

Upcoming reports

See any calls for submissions for upcoming reports.

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