Who we are

We are an independent statutory office providing informed, system-wide oversight of how aged care is delivered and administered by the Australian Government. We identify what works, highlight serious issues, and make recommendations to promote dignity, human rights, and quality care.

About the office

We are an independent statutory agency, established to strengthen integrity and accountability in aged care.

Led by the Inspector-General, we provide informed, independent oversight of how the Government plans, funds and administers the aged care system, including the:

As an independent agency, our oversight helps ensure the aged care system is:

  • transparent, accountable and fair
  • responsive to emerging risks and committed to continuous improvement based on evidence, experience and feedback from older people and the sector.

Our role in the aged care system

We provide independent, system-level oversight of how the Government plans, funds and manages aged care.  

To do this we: 

  • review and report on the aged care system
  • identify systemic and significant problems
  • increase accountability and transparency by sharing our findings with Parliament and the public, including progress on Royal Commission recommendations. 

We focus on the aged care system as a whole and do not duplicate the functions of other agencies, such as regulators, complaints bodies, or policy makers. 

Find out more about what we do.

Why we were established

The Royal Commission into Aged Care Quality and Safety recommended that the Australian Government establish:

  • an Inspector-General of Aged Care
  • an Office of the Inspector-General of Aged Care.

The government established both on 16 October 2023 through the Inspector-General of Aged Care Act 2023.

Find out more about the Royal Commission's recommendations.

About the Inspector-General

The Inspector-General of Aged Care is a statutory office holder independent from other entities within the aged care system. The Inspector‑General is appointed by the Governor‑General by written instrument.

The Inspector-General position was established on 16 October 2023 through the Inspector-General of Aged Care Act 2023 (IGAC Act) to provide oversight of the Commonwealth’s administration, governance and regulation of aged care. The IGAC Act sets out the functions and powers of the Inspector-General and supporting office.

Ms Natalie Siegel-Brown was appointed Inspector-General of Aged Care, commencing on 14 January 2025. You can find out more about Natalie's experience in her bio page.

Before Natalie’s appointment, Mr Ian Yates held the position of Acting Inspector-General of Aged Care from 15 October 2023 to 13 January 2025.

Organisational chart

Organisational chart

This organisational chart shows staffing and reporting lines for the Office of the Inspector-General of Aged Care.
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