Review outline
My Aged Care provides the single-entry point or ‘front door’ to Australia’s aged care system for older people seeking access to Australian Government–subsidised aged care services and supports. An older person cannot receive aged care funding or services without an assessment to establish that care is needed. My Aged Care enables this assessment.
The scope of the review was to assess whether My Aged Care enables an older person in Australia (or their representative) to successfully navigate the system and initiate the assessment process required to access aged care services – regardless of their location, health requirements, cultural background, identity or prior knowledge of the system – up to the point of receiving that assessment.
Review documents
My Aged Care Review
This collection contains the final report, summary, and Easy Read version of the My Aged Care Review.
Submission process
Public notice of review – Administration of My Aged Care
This public notice of review outlines the terms of reference and purpose of our review into the administration of My Aged Care.
Making a submission to the review of the administration of My Aged Care
This fact sheet outlines how to make a submission to our review into the administration of My Aged Care, and what kind of information we are seeking to gather.
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